Imperium Call Control

Imperium is a Call Control, Telephone Information Management and Call Accounting solution that helps organizations to track, control and manage your inbound and outbound communications. Imperium call control system can report on call data from any IP based PBX system.

Imperium Report Generator enables the clients to generate and customize reports with ease, break down the cost of your telephone traffic over the organization based on groups, users etc.

Why choose Imperium?

Workforce

Helps workforce to serve at optimum performance. Offers solutions for variety of needs, including cloud.

Alerts and Tracking

Email alerts on Top Calls by Cost by Duration and also track Emergency calls, suspicious call activities.

Call Reports

Reports which gives more transparency to your telephony usage and distribute reports via email.

Wider Functions

Easily expandable with optional functionalities that adds value and grow with your business needs.

Imperium Features

Imperium Budget Control

Imperium Call Budgeting can protect your business from the threat of toll fraud and internal phone abuse through real-time alerts on all possible users.

Imperium CRM Connect

The IMCC is a powerful desktop application integrates Avaya’s real-time communications capabilities with leading Business Applications like Microsoft CRM/Dynamics and JD-Edwards.

WebRTC

WebRTC blends the VoIP and the web to enable functionalities which are the best of both worlds, over the internet. It forms a crucial piece in the Unified Communication.

Imperium ZOHO Connector

Covert your web traffic into immediate footfall and sales using the robust Inaipi Click-to-Call service on Cloud. Your customers can call you with a click and enquire.

Major Solutions from Protocol