Avaya Unified Communications

Avaya Unified Communications and collaboration solutions simplify and streamline the proliferation of technologies  that businesses deal with every day. We help

  • Eliminate phone tag
  • Other inefficiencies to make organizations more productive and responsive

Unified Communications solutions

These solutions change the way people do business. They were designed to eliminate bottlenecks to information flow and impediments to real-time collaboration.

By integrating voice, email, Fax, Video and data on a single network, we provide your staff with a simple user interface.

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Presence of information

Use presence of information to choose how to communicate with their colleagues and set preferences for how others should communicate with them.

Efficient Tracking of resources

Pick up all their voice, fax and email messages, no matter where they are and also track down all their team members and determine their availability in real time.

Instant Messaging

Share files and applications, set up virtual meetings and connect seamlessly through Instant Messaging and also improve contact center collaboration.

Technology partners

  • Avaya Unified messaging
  • ProConnect CTI – Protocol CTI Application suite
  • DGVox – Call Recording
  • Microsoft Exchange Server
  • Microsoft OCS Server

Major Solutions From Protocol